Style of Communicating in Business

Image courtesy of start08 at FreeDigitalPhotos.net

Hello readers, the way you communicate with customers play a role as to whether your business will be successful or not. You should communicate with them effectively. A guy was trying to transport his baggage from one city to another, because he had food in it he was spoken rudely to. If it is against the rules of the company to allow customers to transport food then he should have just being told nicely. Companies should invest in training their staff on how to treat customers.

When you are communicating with customers you should listen to them carefully and avoid interrupting the conversation. Questions should be encouraged and answered carefully, remember no question is stupid. A feedback form can also be made available so they can contribute to the growth of your business. I also believe that customers should also treat staff well. All complaints should be treated promptly and appropriately. If the customers is in the wrong, the customer should be told politely and if the customer is right then the customer should be compensated.

Make sure your business is halal. Everything should be done for the sake of Allah, part of doing something for the sake of Allah means hoping for a reward from Him (in this life and the Hereafter). Everything happens according to the will of Allah (you have freewill, therefore you are responsible for your actions).

Halal means anything lawful Islamically.

Keep checking my blog regularly. Cheers!

Comments

Eid Mubarak

Hope you have a good one

Evil: Lekki Central Mosque

Asalam alaykum There are mosques and there are evil places that call themselves mosques, Lekki central mosque is one of those places such an evil place. The so called chief imam Ridwan Jamiu is also fake. A mosque, they have two floors. I thought women where suppose to be upstairs and men downstairs. Yet, he allowed women to be entering the part where men enter, seeing women and men walking and passing through the same door. Women praying downstairs with no division between men and women. When I asked him about it, he said it is allowed. How is that allowed. Islam does not encourage the mixing of different sexes. Where ablution is done in the female part is sometimes dirty, when you are suppose to do ablution in a clean place.The toilets there were dirty and they face the qibla. Toilets are not meant to face the qibla according to Islamic law. There is one toilet there that did not face the qibla. A pit latrine, which i find odd why would there be regular toilets and one pit latri...

The world of competence

Hello readers. Today, I will be writing about competence. Competence is the ability that enables a company or an individual to deploy its resources effectively. It is neccessary for a company to have a competence target in all its business activities so as to deliver value to its customers. This will help create a competitive advantage for the company. Competencies must provide value to customers. It must be unique or able to develop greatly or be better than that of competitors. New products and services must be able to be developed as a result of the competence. It must be difficult for other competitors to obtain or imitate. Continually producing high quality products can make a company become a market leader (which is a core competence) as it provides a company with a competitive advantage. With high quality, higher prices can be demanded by the company from customers and the company will also be able to gain the loyalty of the customer. Innovative products whe...

Islam and Business Finance

Search This Blog