Image courtesy of start08 at FreeDigitalPhotos.net |
Hello readers, the way you communicate with customers play a role as to whether your business will be successful or not. You should communicate with them effectively. A guy was trying to transport his baggage from one city to another, because he had food in it he was spoken rudely to. If it is against the rules of the company to allow customers to transport food then he should have just being told nicely. Companies should invest in training their staff on how to treat customers.
When you are communicating with customers you should listen to them carefully and avoid interrupting the conversation. Questions should be encouraged and answered carefully, remember no question is stupid. A feedback form can also be made available so they can contribute to the growth of your business. I also believe that customers should also treat staff well. All complaints should be treated promptly and appropriately. If the customers is in the wrong, the customer should be told politely and if the customer is right then the customer should be compensated.
Make sure your business is halal. Everything should be done for the sake of Allah, part of doing something for the sake of Allah means hoping for a reward from Him (in this life and the Hereafter). Everything happens according to the will of Allah (you have freewill, therefore you are responsible for your actions).
Halal means anything lawful Islamically.
Make sure your business is halal. Everything should be done for the sake of Allah, part of doing something for the sake of Allah means hoping for a reward from Him (in this life and the Hereafter). Everything happens according to the will of Allah (you have freewill, therefore you are responsible for your actions).
Halal means anything lawful Islamically.
Keep checking my blog regularly. Cheers!
Comments
Post a Comment